Trouble with downloading free clipart library items
I'm having trouble getting into the download area of the free clipart
library.. I get the following message:
You can't download this item using this order ID.
To get an access to the library you need to purchase a template
from our company.
You will be able to gain access to the library with a new order
(Order ID - the unique code that is supplied with the e-mail notification of template
My recent purchase information is..
Your e-mail address you've used for purchasing.
Your template(s) item number:
ex. # 11689
Your transaction ID:
Merchant System Order: ex. #
Make sure you copy and paste your 20 symbol transaction ID (this is the
Order ID) without spaces. Otherwise feel free to contact our friendly support team via: